Job Description

Medical ReceptionistFor more than 20 years, Physical Therapy Solutions has been a trusted provider of exceptional outpatient physical therapy services throughout the greater Richmond area. With convenient locations in Richmond, Glen Allen, and Mechanicsville, our experienced team specializes in evidence-based orthopedic care, treating patients from head to toe.Our mission is simple: put patients first. We combine compassionate, individualized care with advanced treatment techniques and technology to help our patients recover faster, move better, and return to the activities they love.We're looking for a friendly, organized, and motivated Medical Receptionist to become the first impression of our practice. If you enjoy helping people, thrive in a fast-paced healthcare environment, and take pride in delivering outstanding customer service, we'd love to meet you.Position Type: Full-Time (Part-Time with Benefits may be considered for the right candidate)Competitive compensationComprehensive benefits package including medical, dental, and vision insurance401(k) with company supportGenerous Paid Time Off (PTO)Employee Assistance Program (EAP)Employee discount programsOngoing professional development and career advancement opportunitiesLeadership and growth pathways within the organizationA collaborative, supportive, family-friendly work environmentThe opportunity to work alongside highly skilled clinicians and an exceptional support teamA company culture focused on investing in its people and celebrating successAs a Medical Receptionist, you play a vital role in creating an exceptional patient experience from the moment someone contacts our office through the completion of their treatment plan.Welcome patients with professionalism, warmth, and compassionRegister new patients and accurately collect demographic, insurance, and financial informationSchedule, reschedule, and confirm patient appointments using electronic scheduling systemsAnswer multi-line phones and respond promptly to patient inquiriesCollect copayments, balances, and process patient payments according to office proceduresCommunicate effectively with therapists regarding scheduling needs and patient concernsHigh school diploma or GED requiredMinimum of one year of medical front office, medical receptionist, or healthcare administrative experience preferredProficiency with Microsoft Office, including Word, Excel, and OutlookExperience with electronic medical records (EMR) preferredStrong computer and data entry skills with excellent attention to detailOutstanding verbal and written communication skillsExcellent organizational and time management abilitiesAbility to multitask while maintaining accuracy in a fast-paced environmentDependable, self-motivated, and adaptable to changing prioritiesPositive attitude with a strong commitment to teamwork and patient-centered careFlexible schedule to meet clinic needsThe ideal candidate is someone who:Loves interacting with people and creating positive first impressionsTakes ownership of their work and follows through on commitmentsThrives in a collaborative, team-oriented environmentMaintains professionalism under pressureIs organized, proactive, and solutions-focusedUnderstands that exceptional patient care begins at the front deskIf you're looking for a career where your work truly makes a difference in people's lives every day, we'd love to hear from you. Join Physical Therapy Solutions and become part of a team dedicated to helping our patients move better, feel better, and live better.

Job Tags

Similar Jobs